Privacy Policy

Effective Date: April 2, 2026

Reliving Performance Physical Therapy (“Reliving Performance Physical Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, http://www.relivingperformance.com/, and through your interactions with our clinic. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, schedule services, or otherwise interact with us.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, mailing address, and any information you submit through website forms, appointment requests, intake forms, or other communications.

We may also collect information related to the services you request from us, including information relevant to Orthopedic Physical Therapy, Running Physical Therapy, and Bike Fitting services.

In addition, we may automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, referring pages, and general website usage information through cookies or similar technologies.

How Information Is Used

We use the information we collect to:

  • Provide, coordinate, and manage clinic services
  • Respond to inquiries and communicate with you about appointments or services
  • Send administrative communications, including scheduling, billing, and service-related updates
  • Maintain and improve our website, operations, and user experience
  • Comply with applicable legal, regulatory, and recordkeeping obligations
  • Protect the security and integrity of our website and business operations

We use text messaging only for care coordination purposes, including appointment reminders and administrative or billing messages.

Text Messaging & Mobile Data Compliance

If you choose to opt in to receive text messages from Reliving Performance Physical Therapy, we may send text messages related to care coordination, including appointment reminders and administrative or billing messages.

Opt-In

You may opt in to receive text messages by checking the consent box on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information to any third parties.

We do not share mobile information, text messaging opt-in data, or consent information with third parties for marketing purposes.

We may share personal information with trusted service providers that perform functions on our behalf, such as website hosting, scheduling support, payment processing, communication services, or other operational support, but only as needed and subject to appropriate confidentiality obligations.

We may also disclose information when required to comply with applicable law, regulation, legal process, or lawful governmental request, or when necessary to protect our rights, safety, property, or operations.

We handle personal information in accordance with applicable healthcare privacy and data protection laws.

Your Rights

You may contact us to request access to the personal information you have provided to us, to request corrections to inaccurate information, or to ask questions about how your information is used, subject to applicable law.

You may also opt out of text messaging communications at any time by following the opt-out instructions provided in our messages.

If you disable cookies in your browser, some parts of our website may not function as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Terms & Conditions of Use

These Terms & Conditions of Use govern your access to and use of the website located at http://www.relivingperformance.com/. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website.

The content on this website is provided for general informational purposes only and does not create a provider-patient relationship solely through your use of the website. Any clinical care or services are subject to separate intake, consent, and treatment processes.

Use Restrictions

You agree not to use this website in any way that:

  • Violates any applicable law or regulation
  • Interferes with the website’s operation or security
  • Attempts to gain unauthorized access to systems, data, or accounts
  • Copies, distributes, modifies, or exploits website content except as permitted by law or with our prior written permission
  • Uses the website to transmit false, misleading, or harmful information

Intellectual Property

All content on this website, including text, graphics, logos, design elements, and other materials, is the property of Reliving Performance Physical Therapy or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of website content is prohibited.

Third-Party Links

This website may contain links to third-party websites for convenience or reference. We are not responsible for the content, privacy practices, or terms of those third-party websites. Your use of third-party websites is at your own risk.

Termination

We reserve the right to suspend, restrict, or terminate access to our website at any time, without notice, for conduct that we believe violates these Terms & Conditions or is otherwise harmful to our website, users, or business operations.

Governing Law

These Terms & Conditions and any disputes relating to the website or these policies shall be governed by the laws of the State of South Carolina, without regard to its conflict of law principles.

Changes to Terms

We may update this Privacy Policy and these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or these Terms & Conditions, please contact:

Reliving Performance Physical Therapy
Website: http://www.relivingperformance.com/
Email: matt@relivingperformance.com
Phone: +1 (864) 256-0871
Address: 301 Airport Rd, Ste B, Greenville, SC 29607, United States

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